Gas fireplaces have become increasingly popular over the past few decades, especially once homeowners realize how easy they are to use, the different features they offer, and how realistic the flames appear compared to the earlier gas fireplace models.

That said, when you hear the words “convenient” and “easy to use,” you might be thinking it is also relatively low maintenance. Which is true! …but make no mistake, low maintenance doesn’t mean no maintenance at all. Gas fireplaces still need regular servicing and cleaning to ensure they are working properly every winter season.

So when it comes to servicing your gas fireplace, you might be surprised to find out how many different professionals offer this service. HVAC technicians, chimney technicians, and even some plumbers can all service a gas fireplace.

However, for the same reason you probably wouldn’t take your Ford vehicle to a Chevrolet dealership for servicing, you also should only trust the chimney technicians at Ozark Stove and Chimney for your gas fireplace service needs. Why? Because we know chimneys! We could do this with our eyes closed – but we promise we won’t.

When Should a Gas Fireplace Be Serviced?

According to the Chimney Safety Institute of America (CSIA), National Fire Protection Association (NFPA), and gas log manufacturers, it is important to have your gas fireplace serviced and inspected at least once a year. Chimney sweeping clears out any built-up soot, blockages, or debris from the chimney exhaust liner and ensures a professional’s keen eye gets in to check for any hidden damages or defects. 

So aside from annual maintenance, when else would you need your gas fireplace serviced? Well, we recommend calling Ozark Stove and Chimney if you experience any of the following problems.

• Pilot Light Issues: Are you experiencing difficulties keeping the pilot light lit or having any problems with it frequently going out? This could be because of a number of issues, like issues with the ignition system, thermocouple damage, or gas supply constraints. It is hard to diagnose without inspecting it first.
• Strange Odors: Did you know natural gas is actually odorless in its true form? Gas companies add a harmless chemical called mercaptan to give it its distinctive rotten egg smell to make it easier to detect a gas leak. It is important to immediately turn off your gas supply if you notice any strange smells coming from your gas insert or fireplace – or if your carbon monoxide detectors are going off. 
• Soot or Debris Buildup: If there is a significant accumulation of soot, debris, or black residue inside of your fireplace or on the glass, it could be a sign of incomplete combustion. This not only affects the efficiency, but can also potentially pose safety risks if it catches on fire. It can also be a respiratory irritant. 
• Unusual Noises: Any rattling hissing or popping noises when using your gas fireplace or gas stove could indicate a problem with the burner, gas valve, or other components.

As you can see, gas fireplaces and inserts require regular servicing to ensure that they have been installed correctly and are working properly in order for you to use your gas fireplace system safely. That is why we recommend that you let a certified chimney technician – like one of our crew members – handle any and all concerns that you may have.

How Can I Ensure I’m Hiring a Trustworthy & Reliable Fireplace Service Company?

We know how easy it is to get overwhelmed with the search results when Googling “gas fireplace service near me” so we thought we could provide you with a small check list of things to consider before hiring the first company that pops up.

• Certifications & Licenses: Look for certifications from reputable and nationally recognized organizations, as well as licenses from the state of Missouri.
• Insurance: Liability insurance and workers’ compensation insurance are extremely important because it protects you in case any accidents or damage occur on the job.
• Reviews: People certainly aren’t afraid to speak their mind on the internet. Since reviews are so easily accessible these days, start narrowing down your search with reviews on the company. Spend a little time beforehand to make sure other people are satisfied with the company before you waste time and money hiring someone that will end up leaving you frustrated and disappointed. 
• Experience: Finding a technician that not only knows what they are talking about, but also knows what they are doing is probably the most important thing. After all, that’s what you’ve hired them to do. Choose a company with an extensive history in the chimney and fireplace industry.

We Cover It All

You will be happy to know that Ozark Stove and Chimney not only checks all of the boxes above, we also strive to provide quality work, excellent customer service, and even offer a lifetime warranty on all of our work. We know you will be more than satisfied when the job is done. Call us today at 417-201-6585 or schedule an appointment online.