Gas Fireplace Installation & Service: If You’re a Customer in Missouri or Kansas, We Can Help

What’s Involved in Gas Fireplace Servicing?

A professional gas fireplace service typically includes a thorough inspection and cleaning, as well as any necessary adjustments needed to ensure optimal performance.

 

• One of our techs will visually inspect the fireplace unit and its components – including the burner, pilot light, ignition system, venting, and glass doors – checking for signs of wear and tear, corrosion, or damage.
• We’ll use appropriate tools and training to check for any leaks in the gas line, connections, or control valve.
• Since dust, dirt, and debris can accumulate inside the fireplace, and affect efficiency and performance, we’ll clean necessary components if we spot build up.
• We’ll test any built-in safety features such as oxygen depletion sensors, thermocouples, and limit switches.
• Our tech can inspect the chimney, flue, or direct vent system to ensure proper airflow and that no obstructions or blockages are present.
• If necessary, the technician will adjust the gas pressure to ensure efficient combustion.
• Most modern gas fireplaces feature electronic ignition systems or pilot lights, so we can test the ignition and make any necessary adjustments to ensure reliable operation.  
• After servicing, the tech can turn on the fireplace and observe its operation to ensure everything is functioning correctly.

What’s Wrong With My Gas Fireplace? Troubleshooting Common Gas Fireplace Issues

Gas fireplaces are known for their convenience and reliability, but like any appliance, they can sometimes experience issues. You can easily do some troubleshooting on your own, but if problems persist past these simple fixes, don’t hesitate to call us in

1. My gas fireplace won’t turn on.

• • • Check the remote control or wall switch: Replace the batteries or inspect the wiring to see if the switch is functioning properly.  
    • Check the gas supply: Ensure the gas valve is fully open and supplying fuel to the unit.  
    • Relight the pilot light: Follow the manufacturer’s instructions to safely relight it.  
    • Inspect the thermocouple and thermopile: These components generate the voltage needed to keep the gas valve open. If they are dirty, clean them with a soft brush or cloth. If they are faulty, they may need replacement.  

2. My pilot light won’t stay lit.

• • • Ensure the thermocouple is in place: The tip should be in direct contact with the pilot flame. If it’s out of position, gently adjust it.  
    • Clean the thermocouple: Use a fine-grit sandpaper or steel wool to remove any carbon buildup.  
    • Check for gas flow issues: If other gas appliances in the home are also having issues, you may need to contact your gas provider.  
    • Clear any obstructions in the pilot tube: Use compressed air to remove dust or debris blocking the gas flow.  

3. My gas fireplace flames are weak or uneven

• • • Clean the burner ports: Use a soft brush or compressed air to remove dirt or dust buildup.  
    • Adjust the air shutter: A flame that is mostly yellow may indicate too much air, while a small, weak flame may indicate too little air. Adjust the air shutter according to the manufacturer’s recommendations.
    • Check gas pressure: If you suspect low gas pressure, contact a professional technician to inspect the system.  

4. There’s a lot of soot or residue on my glass fireplace doors.

• • • Adjust the air shutter: More air may be needed for cleaner combustion.  
    • Rearrange the logs: If logs are blocking the burner ports, they can disrupt the flame pattern and produce soot. Always follow the manufacturer’s placement guide.  
    • Clean the burner ports: Clear away any obstructions to ensure a proper burn.  

5. I’m noticing strange odors coming from my gas fireplace

• • • Shut off the gas: If you smell gas, shut off the gas supply immediately, open windows, and leave the home. Call your gas provider or emergency services.  
    • If it’s a burning dust smell, give it time: This is common if the fireplace hasn’t been used in a while. Let it burn for 30 minutes while ventilating the room.  

6. My gas fireplace turns off randomly.

• • • Check for overheating: If the unit has a built-in safety switch, it may shut off to prevent excessive heat. Ensure proper ventilation around the fireplace.  
    • Test the thermopile and thermocouple: If these components aren’t generating enough power, the system may shut off unexpectedly. Cleaning or replacing them may help.  

What Are the Benefits of a Gas Fireplace Compared to Wood or Electric Options?

Wood fires provide a classic ambiance, and there’s no denying electric options are the most low-maintenance, so why go with gas above the rest? Many consider gas systems as encompassing the best of both worlds – an unbeatable ambiance without all the hassle and mess.

• They’re incredibly efficient. Gas fireplaces are highly efficient in terms of heat output. Many models operate with direct vent technology, meaning they use outside air for combustion and push most of their heat into the home, rather than losing it up the chimney. 
• They provide consistent heat. Gas fireplaces provide consistent heat output, unlike wood fireplaces that require constant refueling.
• They’re convenient and easy to use. One of the biggest advantages of a gas fireplace is its ease of use. With the flip of a switch or push of a button, you can instantly ignite the flames and adjust the heat output. 
• They aren’t messy. With gas, there’s no need to chop, store, or haul wood, and you don’t have to worry about starting or maintaining a fire manually. In contrast, wood-burning fireplaces require time and effort to start and maintain a fire.
• They’re realistic-looking. While not totally authentic, like wood, gas fireplace nowadays do a great job of imitating the look and feel of a real wood fire. Electric fireplaces can’t compare when it comes to creating an authentic ambiance.  
• They’re low maintenance. While occasional servicing is required, it’s much less demanding than maintaining a wood fireplace. Electric fireplaces require the least maintenance overall, but don’t offer the same heat benefits.  
• You can lower your carbon footprint. Gas fireplaces burn cleaner than wood-burning fireplaces, producing fewer emissions, pollutants, and particulates.

In the end, when it comes to finding that perfect balance of convenience, efficiency, and aesthetics, gas fireplaces win out, every time.

For Expert Gas Fireplace Services Near You, Trust Us

Ready to enjoy the warmth and convenience of a gas fireplace in your home? Whether you need expert installation, routine servicing, or annual inspections, the team at SureGlow is here to help. We’re committed to keeping your gas fireplace running safer and more efficiently all year long. 

Contact us today to schedule your service or consultation – we’ve got your back.